Host The Best will act as the sole arbiter as to what constitutes a violation of these conditions. Host The Best will fully co-operate with the law enforcement in dealing with unlawful activities performed on our network.

2. Price change. Host The Best reserve the right to change the price of any services at any time. Contract pricing customers will not be affected by any price change throughout the contract period.

3. Hardware Maintenance. Host The Best is responsible for Hardware failure in our VPS/dedicated server. We will replace your malfunctioning hardware as soon as possible. Custom hardware replacement may take longer to replace.

4. Customer/Technical Support. We encourage you to contact our technical support team through email or ticket system. Phone support is no longer support doing to abuse use.

5. CGI Script. You have full access to cgi bin. However, we reserve the right to audit the content of your script to ensure no hacking or any kind of security issues are compromised that may cause harm to Host The Best Network.

6. Back-up. As the servers are connected to the Internet constantly, the content in the servers are exposed to hacker’s attacks, viruses and other adverse effects. For these and many other reasons customer may loose the whole content of his/her server's). We back-up our servers on a daily basis. Host The Best will not be liable for lost data even if backups were created.

7. Bandwidth/Traffic Usage. All plans have a set allotment of Bandwidth available for use. Any bandwidth usage that is over the the limit of the monthly allotment will be charged according to the terms that is set forth in the order form. Unused bandwidth may not be carried over to the following month.

8. Email Spamming. Email Spamming and mail bombing is strictly prohibited. Any customer who use their e-mail for spamming will have their account terminated immediately. All fees and prepaid services will not be refunded. Host The Best, will act as the sole arbiter as to what constitutes a violation of this condition.

9. Server Abuse. Any customers found to abuse our servers will have their account immediately suspended. Any account that excessively uses the server resources may be temporarily stopped in order to provide optimal server resources for other users. If an account is found to be affecting server performance at a continued duration of time, it may be disabled. We recommend moving such sites to a dedicated hosting solution.

10. Uptime. Host The Best does not guarantee 100% uptime. We will do everything we can to provide the best uptime within our capabilities. Customers are thus advised that their service may be down (cease functioning) for many reasons. We highly recommend that customers purchase our complex hosting solution if they have critical applications that cannot tolerate any down-time. Host The Best does not guarantee minimal downtime, nor will be responsible for any damages/losses caused by the server being down.

11. Network Security. Violation of Network System such as, but not limited to unauthorized access, trying to breach the network security is prohibited. Anytime a security breach is detected, the involved Server will be immediately shut down. and our technicians will immediately investigate the situation.

12. Billing information updates. Customers are responsible for updating their information. That is, billing info, address change, credit card change, etc.

13. Recurring Billing. We will only send out invoices and monthly statements by request. A small fee might apply for monthly invoice. We will send e-mail when we have successfully billed your credit card. All credit cards are billed automatically every month. If for any reason your credit card charges are denied, we will notify you of the denied charges. It is the customer’s duty to ensure that their credit card information is up-to-date and it good standing. Any accounts that is past due after 10 days will be deactivated

14. Fees. Customer agrees to pay according to what has been ordered via order form submission.

15. Payments. All fees are due in advance. We will not activate any account that is not yet paid in advance. Customer support fees are billed on an hourly rate and should be prepaid.

16. Payment Methods. Host The Best accepts Visa, MasterCard or PayPal (Preferred).

17. Cancellation. If for any reason you are not satisfied with Host The Best's service, you may cancel your account at anytime by emailing to billing{at}hostthebest.net There is no reimbursement and no pro-rate if customer decides to terminate services before the end of a prepaid term, regardless of the reason for the termination. Host The Best can terminate this agreement at the end of a billing period. Host The Best will not refund the setup fee for the cancellation of any account. Cancellation of contract payments are subject to one month fee of contract agreement.

18. Refusal of Service. We reserve the right to refuse, cancel, or suspend service at our sole discretion.

19. Resellers. This Acceptable Usage Policy binds all resellers as well as their CLIENTS. Resellers should not make policy or any kind of agreement for their clients that would contradict to our policy.

20. Reseller relationship to Host The Best. All resellers are independent contractors that has no tie with Host The Best. No relationship other than to allow reseller to sell Host The Best service is intended.

21. Indemnification. Customer agrees that customer shall not hold Host The Best liable of any claims, liabilities, losses, costs, damages, expenses, including attorneys' fees and court costs that arise from any judgments directly or indirectly created by the services of Host The Best to the customer.

22. Limited Liability. Host The Best shall not be liable under any circumstances for any damages the customer’s business may suffer for any reason, even if Host The Best has been advised of the possibility of such damages. If a problem occurs that is within Host The Best's control, we will issue credits based on the length of downtime according to the customer’s service plan. As the Internet is unpredictable, customers are aware that Network availability is not guaranteed to be 100%. Host The Best shall not be liable for any claims resulting from the corruption or deletion, of any website or data in Host The Best's servers.

23. Excused Performances. Host The Best shall not be responsible for any delay resulting directly or indirectly from natural disaster such as fire, shortages of facilities, acts of civil or military authority, catastrophes, or any other circumstances beyond Host The Best’s reasonable control. In case this happens, the customer will have to make arrangements with Host The Best to defer services to a mutually agreed date and time.

24. Complaints. All complaints will be investigated promptly. In the case that an account is being investigated, Host The Best reserves the right to suspend, restrict or terminate the account (s) in question. We will deactivate customer’s account (s) if Host The Best's policies are not followed.

Please report violations to: abuse{at}hostthebest.net

25. Policy change. Host The Best reserve the right to make changes to our Acceptable Usage Policy at any time without any notification. Changes to our Acceptable Usage Policy takes effect immediately upon being posted on our website.

26. Entire Agreement. This Agreement supersedes all prior and current, oral or written understandings and agreements between Host The Best and the customer involved. Any prior statements that are not written in this agreement, even if they are promised orally or written are deemed void. Customers hereby acknowledge and will abide by all the rules set forth in this agreement.

*Termination/terminate: To fully discontinue all service (s)

27. Instant Messenger Support. Host The Best Instant Messenger is not means to get support. If you do not get an immediate response from our HTBIM, you also have the option to go to the Forums or to the Support Ticket and post your request/question.

28. Transfer Files. If you decide to cancel the services of Host The Best and move to another hosting company, Host The Best is NOT responsible for transferring your client to the other company you have moved to. Once you have cancelled our services, you have 24 to retrieve, backup, or transfer your data. After 24 hours, Host The Best is not responsible for the data and will be deleted.

29. Third-Party Dealings. Host The Best will only have professional business dealings with the person that initiated the services. We will NOT deal with any third-party through you. That is, we will not deal with anyone else apart from you the primary owner of the service you have subscribed to from Host The Best.

30. Checking for Updates. You are responsible for checking Host The Best forums form time to time for any updates that we might post regarding updates, news, and procedures, etc. You are also responsible for updating your email addresses at the Forums or at Billing Systems. If Host The Best does not have your current email addresses then you will receive our email notifications.

31. Resellers who are hosted by Host The Best cannot go to my other Reseller members and join on the same server as the Reseller members.

32. Special Work. If Host The Best performs any special work (out of the normal contract) for you (like Transfer Account, etc.), please be advised that you are responsible for verifying that the work is accurate and complete (They will be a Fee).

33. We reserve the right to immediately suspend any member's accounts or removed from the forum if indecent or inappropriate language is used to address our staff.