For maximum reliability, security and performance our Exchange Hosting Servers operate in a Tier-1 Internet Data Center and include all modern IDC features. The IDC includes redundant network backbone connections, backup power generators, fire suppression systems and the highest levels of security and infrastructure reliability. All servers are managed by professional MS Exchange System Administrators.

The facility is an Internap data center, which guarantees the following:

• 100% network availability guarantee
• 45 millisecond latency max guarantee
• 0.3% packet loss max guarantee
• 0.5 millisecond jitter max guarantee

Features:

• Tier-1 Data Center
• 40,000 sq. ft. facility
• Biometric security
• Multiple layers of hardened physical security
• Multiple layers of electronically controlled card access
• 24x7x365 security presence
• Closed-circuit television surveillance with digital storage
• Six redundant network backbones:
  • Sprint - 155 Mb link (pending GigE upgrade)
  • MCI/UUNET - 155 Mb link
  • Global Crossing - 155 Mb link
  • Level3 - 400 Mb link
  • SAVVIS - 155 Mb link (pending GigE upgrade)
  • Verio - 155 Mb link
• 2,750KVA of robust, conditioned, highest quality AC power
• Four Liebert 600 series UPS systems (3-750KVA & 1-500KVA)
• 5750 KW of redundant generator backup with 30-hour fuel supply and extended fuel contracts
• 680 tons of robust and redundant HVAC
• Temperature maintained between 64 and 78 degrees
• 24 Liebert HVAC units for N+1 redundancy
• Liebert rooftop glycol dry cooler units for N+1 redundancy
• Floor water dams with liquid sensors
• Steam humidification
• VESDA (Very Early Warning Smoke Detection)
• Zoned dry-piped pre-action sprinkler system